Buying gift certificates online can be scary. Especially if you are not familiar with the company. We like to be straight forward and treat people the way we would like to be treated. We do have some policies for gift certificate purchases and redemption.
People have lots of valid questions when it comes to purchasing gift certificates. We’re going to try to answer the most frequently asked ones here and provide our full gift certificate policy.
Q: Do gift certificates expire?
A: No, it is unlawful on the State of Florida for there to be an expiration date. We guarantee the service purchases for 6 months. After that time, the gift certificate will have the monetary value that was paid at the time of purchase. Example: A gift certificate was purchased during our annual gift certificate sale in December. A one hour massage for $69. The one hour massage guaranteed until the expiration date. Then the gift certificate will have a $69 value to be used for the service of your choice.
Q: Can I receive a cash refund for any unused portion of my gift certificate.
A: No. Gift Certificates are non-refundable.
Q: I don’t like massage, may I pass on the gift certificate to someone that will enjoy it?
A: Absolutely! We have no problem with this at all.
Q: Did my friend I purchased a gift certificate use it?
A: Your best bet is to ask them. Unfortunately, we are unable to divulge client information.
Q: I don’t want the service the gift certificate was purchased for. What can I do?
A: Not a problem, the gift certificate will be honored for the amount paid.
Q: I’ve lost my gift certificate. What can I do?
A: We keep records of the purchases, we will ask some questions so that you may redeem the certificate with no problems.
Show you care and purchase a gift certificate online anytime! Buy a massage.
Gift Certificate Policy:
The services for gift certificate purchases are guaranteed for 6 months. After that time, the monetary value will be honored. Gift Certificates cannot be used in combination with any other special, promotion, or offer. (When purchased or redeemed.) Gift Certificates are non-refundable. The cancellation policy applies, up to and including forfeiture of the gift certificate.