At the core of our success from the beginning has been the referrals and support from our current clients.
Many of our clients have been with Balance and Peace from the very beginning! We love that.
I started Balance and Peace to create a place that was nourishing for both the client and the therapist.
When I first moved here, it was a struggle to find a place where I fit in. Too many establishments were concerned about the bottom line with no focus on the client or therapist experience.
Therapists were expected to work back to back appointments, 50 minute services, and/or 6-7 appointments in a day. I didn’t struggle in these situations because I’m lazy or didn’t want to work, what I found lacking was the opportunity to connect and build relationships with my clients. There was very little time to even check in with them at the beginning of the appointment to find out what their needs were. It also created an environment that did not foster camaraderie between therapists. I like happy and comfortable places to work.
Clients were hustled in and out, not getting the best service that they deserved and were paying for!
When therapists were stressed out by their schedules, clients would be short-changed on their appointments just so the therapist could grab a drink of water and use the restroom. Other places didn’t have blankets for their tables. Another only catered to clients that were worthy by the owner and other people felt unwelcome and even *less than* when they came into the beautiful spa. The whole thing was t.o.x.i.c.
After spending several months in those soul sucking environments, I knew I wanted to create something better so I went out on my own. After making sacrifices for years to keep my dream alive Balance and Peace is now strong and thriving!
If you are looking for something different in Panama City, Balance and Peace will not be a disappointment! We love our clients and provide the best service that we can every single time.