The therapist at Balance and Peace are independent contractors please pay your therapist.  Most of us accept cash, check, and all major credit cards.   Our 60 minute massage is a full 60 minutes unless you are late. Please arrive on time. If you can not keep your appointment please call the office and let us know or to reschedule.  The clinic or provider reserve the right to limit future appointments to those who have a history of missed appointments. It is your time to relax so please put cell phones on silent.   

Appointment Policy and No-Show Fees: When you (or a family member) make an appointment, you are responsible for keeping that appointment. If you are unable to keep an appointment, (we do understand life happens) we require a minimum of a 12 hour notice. You are financially responsible for the missed appointment. This policy remains in effect whether or not you received a reminder email or text. A no-show is when you don’t call to cancel AND don’t show up for your scheduled appointment. A no-show appointment will be charged $60 day of missed appointment.

Late arrival: We understand that sometimes life gets in the way of plans. We try our best to be accommodating but our schedules have very little time to spare. If you arrive late, your appointment will be shortened to remain on schedule. The full service will be charged.